01
    CUSTOM CRM DEVELOPMENT

    Custom CRM development built around how you actually work

    Rinaztec builds custom CRM software for businesses that have outgrown spreadsheets or are fighting an off-the-shelf CRM. We design the pipelines, records and automations around your real process, add AI where it saves time, and connect it to the tools you already use. Custom CRM projects start from $15,000 and take 6 to 10 weeks. You own the code, with no per-seat licence fees.

    FROM
    $15,000
    TIMELINE
    6-10 weeks
    See our work →
    02
    THE BASICS

    What is a custom CRM?

    A custom CRM (customer relationship management system) is software built specifically for your business to track customers, leads, jobs and conversations. Instead of bending your process to fit a generic product like Salesforce or HubSpot, the CRM is shaped around your stages, fields, approvals and reports, and it only contains what your team needs.

    03
    USE CASES

    When a custom CRM makes sense

    Your process does not fit a generic CRM

    Quotes, jobs, bookings, projects or compliance steps that off-the-shelf tools force into awkward workarounds.

    Per-seat fees keep climbing

    A CRM you own has no per-user licence, which matters as your team grows.

    Data lives in five places

    Bring spreadsheets, inboxes, accounting and job tools into one view of each customer.

    You want AI built in

    Automatic call and email summaries, lead scoring, next-step suggestions and drafted follow-ups.

    Customer portals

    Let clients see job progress, documents and invoices without calling you to ask.

    04
    WHAT YOU GET

    What's included

    • Process mapping and CRM design around your real workflow
    • Custom pipelines, records, fields and dashboards
    • Roles and permissions for every team member
    • Email, calendar, phone and accounting integrations
    • Automations for follow-ups, reminders and hand-offs
    • Optional AI features and customer portal
    • Data migration from spreadsheets or your old CRM
    • Full source code and 90 days of free fixes after launch
    05
    HOW IT WORKS

    How a custom crm development project runs

    1. 01

      Map (week 1)

      We sit with the people who will use the CRM and map how work really flows today.

    2. 02

      Design (weeks 1-2)

      You approve screens, data model and scope before development starts.

    3. 03

      Build (weeks 2-8)

      Weekly demos and a working preview link from the first week, so there are no surprises.

    4. 04

      Migrate and launch (weeks 8-10)

      We move your data across, train your team and stay on for fixes and new features.

    06
    PRICING

    How much does a custom CRM cost?

    A custom CRM starts from $15,000 and typically takes 6 to 10 weeks, depending on the number of workflows, integrations and user roles. Because you own it, there are no per-seat licence fees, only hosting and optional support. We give you a fixed quote after mapping your process.

    07
    WHY RINAZTEC

    Why businesses choose Rinaztec

    In-house engineers

    The people on your call are the people writing your code. No outsourcing, no hand-offs.

    Preview in week one

    A working preview link early and weekly demos, so you always see real progress.

    Fixed, honest quotes

    You approve the plan and budget before we write code. No surprise invoices.

    You own everything

    Full source code, accounts in your name, no lock-in and no licence fees to us.

    08
    FAQ

    Custom CRM Development questions, answered

    Is a custom CRM better than Salesforce or HubSpot?

    Not always. If a standard CRM fits your process with light configuration, use it. A custom CRM wins when your workflow is specialised, when per-seat costs are high, or when you need deep integration with your own systems. We will tell you which applies to you.

    Can you migrate data from our current CRM or spreadsheets?

    Yes. Data migration from spreadsheets, Salesforce, HubSpot, Pipedrive and similar tools is part of the project.

    Can a custom CRM integrate with our accounting software?

    Yes. We regularly connect to accounting, email, calendar, phone and payment tools through their APIs.

    Who owns the CRM once it is built?

    You do. You get the full source code and can host it wherever you want.

    LET'S TALK

    Tell us what you want to build

    A free 30-minute call with an engineer. We'll tell you what it takes, what it costs, and whether we're the right fit, even if we're not.